Support

We're here to help

Check happens. Write to us and a person will answer.

Email

We usually answer within 2 working days, in English or Hebrew.

What to include

  • Which assistant you use, Claude or ChatGPT, and where: on the web, in the desktop app or on a phone.
  • What happened, and what you expected to happen.
  • The version in the board's bottom corner, for example dz-chess 1.1.1.
  • A screenshot, if you can.

Before you write

Many questions are answered in How to play:

Keep private things private

Please don't send passwords, payment details or anything else private. We never ask for them.